So If You Are Someone Who Has Detailing Experience

We are looking for an organized, professional, and customer-focused Front Desk Assistant™ to become the welcoming face of VDX Detailing™. This role is essential to delivering the premium customer experience our clients expect from the moment they contact us or walk through our doors. You will support daily office operations by scheduling appointments, assisting customers, maintaining records, answering phone calls, coordinating administrative tasks, and ensuring the front office upholds the VDX brand's luxury standards.

Front Desk & Client Experience Assistant™ Responsibilities:

• Must have a valid driver’s license.
• Must have a reliable and insured vehicle.
• Must pass a background check.
• Must pass a drug test.
• Provide administrative support to ensure the efficient daily operation of the office and front desk.
• Answer incoming phone calls, respond to inquiries, and schedule client appointments.
• Perform general administrative duties, including filing, typing, copying, scanning, document preparation, and recordkeeping.
• Coordinate administrative projects by organizing schedules, tracking assignments, and ensuring timely completion.
• Communicate professionally with clients, vendors, and team members through phone, email, SMS, and written correspondence.
• Maintain exceptional organizational, time management, and communication skills to support daily business operations.
• Assist with onboarding, training support, and sharing company procedures and best practices with administrative team members when needed.
• Help maintain office equipment by coordinating maintenance, arranging repairs, monitoring inventory, and recommending improvements when appropriate.
• Monitor office supply inventory, forecast needs, and place orders to maintain uninterrupted operations.
• Support overall team success by completing assigned administrative and client experience tasks with professionalism and attention to detail.

• Previous administrative, receptionist, or customer service experience preferred.
• Welcome clients and create an exceptional first impression.
• Answer incoming phone calls, emails, and customer inquiries professionally.
• Schedule appointments and manage daily calendars.
• Assist with customer check-in and check-out.
• Process invoices, payments, and customer information.
• Maintain organized digital and paper filing systems.
• Perform data entry with a high level of accuracy.
• Scan, copy, file, and prepare documents.
• Maintain office supplies and inventory.
• Coordinate incoming and outgoing mail and packages.
• Support the detailing team with administrative tasks.
• Maintain a clean, organized, luxury front office environment.
• Protect confidential customer and company information.
• Reliable transportation
• Perform additional office duties as assigned.

VDX Employee Benefits & Perks™

Competitive Compensation

• Competitive Pay
• Performance-Based Bonuses
• Monthly Recognition Bonuses
• The VDX Excellence Bonus™
• Annual Excellence Awards™
• Employee Referral Bonuses
• Leadership Incentive Opportunities

Professional Growth

• VDX Academy™ Training
• Paid Industry Certifications
• Ongoing Skills Development
• Cross-Training Across Multiple Service Divisions
• Leadership Development Program
• Career Advancement Opportunities
• Internal Promotion Priority
• Mentorship from Experienced Professionals

Work-Life Balance

• Flexible Scheduling (Position Dependent)
• Paid Time Off
• Birthday Recognition
• Family-Friendly Work Environment

Employee Perks

• Employee Vehicle Discounts
• Family & Friends Service Discounts
• Company Uniforms Provided
• Premium Professional Tools & Equipment
• Climate-Controlled Luxury Facility
• Complimentary Coffee & Refreshments
• Team Appreciation Events
• Company Lunches Throughout the Year

Health & Wellness

• Health Insurance Options (When Available)
• Safe, Clean & Modern Work Environment
• Ergonomic Equipment & Professional Training
• Safety-First Workplace Culture

Specialty Training Opportunities

• Luxury & Exotic Vehicle Care
• Ceramic Coating Certification
• Paint Correction Training
• Paint Protection Film (PPF) Training
• Window Tint Training
• Interior Restoration Techniques
• Marine Protection Systems
• Motorcycle Protection Systems
• RV & Coach Protection Services
• Vinyl Wrapping Training

Career Growth

We promote from within whenever possible.

Career paths include:• Lead Detail Technician• Paint Correction Specialist• Ceramic Coating Specialist• Marine Protection Specialist• Motorcycle Protection Specialist• RV Protection Specialist• Production Manager• Client Experience Concierge• Dealer Relations Representative• Operations Manager• VDX Academy™ Trainer

Recognition

The VDX Excellence Bonus™ rewards exceptional craftsmanship, professionalism, teamwork, reliability, and customer care through quarterly performance bonuses based on individual excellence and company profitability. 

Quarterly and Annual VDX Excellence Awards™ recognize team members who consistently embody the VDX Standard.™

Why Join VDX?

✔ Work on luxury, exotic, collector, marine, motorcycle, and recreational vehicles.

✔ Continue developing your skills through VDX Academy™.

✔ Build a long-term career with opportunities for advancement.

✔ Be recognized and rewarded for excellence—not just speed.

✔ Join a company committed to protecting investments, elevating craftsmanship, and delivering exceptional client experiences.

Vision. Dedication. Excellence.™