Frequently Asked Questions
MOBILE DETAILING
Do I have to bring my car to you?
No, we offer convenient mobile detailing at your home or location of your choice.
What requirements do I need to receive a mobile detail at my home?
We require access to your outside water and electricity.
Do I need to have a garage?
No, we can set up in your driveway. We only require a garage if you are receiving a ceramic coating for your automobile.
Do you detail locally or out of state too?
Currently we travel within a 25 mile radius. Anywhere outside of our typical radius will be subject to a starting travel fee of $50.
discounts & promotions
Do you offer discounts?
Yes, we do promotions periodically. Check our website for the most up-to-date promotions.
Are there any perks to joining VDX email list?
Definitely, our email, text and Loyalty rewards subscribers will receive exclusive discounts, promotions and the latest news relating to VDX DETAILING. Also birthday bonuses celebrating the special occasion.
Do I have to pay to join the VDX Loyalty Rewards Program?
No, the program is completely free to join?
Why sign up for VDX Loyalty Rewards?
The VDX Loyalty program is very rewarding. You receive points for every dollar you spend with VDX DETAILING from the moment you sign up. All services and reviews are eligible for points, except gift card purchases. Once you complete your first service with VDX, you will receive a 10% Loyalty discount to use towards any future purchases with our company.
What is the MyVDX Maintenace Membership?
This is a reduced price service that we offer you after completing your first service with VDX DETAILING.
What are the benefits of joining?
Prices are generously discounted, saving you money and helping you care for your automobile. Offering easy 30,60 or 90 day plans, that won’t break the bank. (Six and twelve month plans are available upon request for golf carts and ATVs.)
Services
Do you detail Boats, Aircrafts or Motorcycles?
Yes, we pretty much detail anything with wheels and or an engine. Including: Mountain bikes, ATV, Jet skis, Snowmobiles, RV’S and more.
How much does your service(s) cost?
Prices can vary depending on clients’ expectations and the condition of their vehicle. We offer competitive pricing that you can customize to fit your budget. Check out the build your package section today.
Do you offer Ceramic Coating?
Yes, we do. Check out the build your package section for pricing.
Are you a certified installer?
Yes, we are certified master installers, with over 20 years of experience.
general questions
Is your company insured?
Yes, we’re a licensed and insured L.L.C. Company.
Do I have to sign anything to receive service?
Yes, some services require a waiver to be signed before service can be completed. You will receive an e-mail immediately upon purchase of the services.
Do you offer refunds?
No, we do not offer any refunds. If you are not completely satisfied after completion of your service, please contact our customer service department.
